Return Policy

Every piece we make is built to be lived in for a lifetime. Here's how we stand behind that.

Archive Pieces — 14-Day Money-Back Guarantee

Archive pieces are made to order and typically ship within 2 weeks. If a piece isn't right for you once it arrives, you have 14 days from delivery to return it for a full refund. No questions, no hassle — just reach out and we'll take care of it.

Special Orders — Made to Your Exact Vision

Custom and made-to-order pieces are built around your exact vision — stone selection, sizing, finish — and typically ship within 3 weeks. Every special order is backed by our money-back satisfaction guarantee.

Our Commitment

If something is wrong with your order, we'll make it right immediately.

Working With You

Every request is different, and we treat it that way. We evaluate each case individually, with client satisfaction as our top priority.

Questions about a return or special order?